תנאים והגבלות

Please read these terms before booking your stay at Guesthouse Zgiboza

Booking process

  • The lead guest must be at least 16 years old.
  • Room occupancy limits are shown on the website for each room.
  • If someone else makes the booking on behalf of the guests, that person may be held responsible for cancellation, non-arrival and damage charges.
  • Only the lead guest and the named booking party may use the property. Visitors from outside the booking need our permission.
  • Payment can be made by card, bank transfer or cash deposit. The lead guest covers any bank charges we incur because of returned payments.
  • Please respect other guests, neighbours and the owners. We may cancel a booking immediately in case of disturbances.

Check-in & check-out

Check-in is from 12:00 until 19:01 on the day of arrival. Check-out is by 09:30 on the day of departure.

Cancellation & deposits

  • 15 days or more before arrival: full refund of the deposit.
  • 14 to 3 days before arrival: 50% of the deposit is refunded.
  • Within 72 hours of arrival, or if you do not arrive: the deposit is not refunded and the full booking amount is due.
  • We recommend travel or cancellation insurance.
  • If we have to cancel your booking, our liability is limited to refunding the payments already made.

WiFi usage

Internet access is meant for general use such as browsing, email, messaging, social media and light streaming. Heavy streaming, online gaming and large downloads or uploads are not intended. The network may be monitored and illegal activity will be reported to the authorities.

Damages & lost property

  • The lead guest may be charged for damage caused by the booking party, including breakages, stains and damage to furniture. Please report accidental damage promptly.
  • Lost keys or access cards are charged at replacement cost.
  • Lost property is kept for one month. We are not responsible for replacing items. Items can be collected or posted at the owner's cost.

Smoking

Tobacco and vaping products are allowed only in the designated outdoor areas marked by signs.

Pets

Pets and dogs, including service dogs, are not accepted.

Questions?

Write to us on the contact page or call +355 67 580 4897.